Payment Information

Please remit payment to:
Hannibal Regional Healthcare System, Inc.
PO Box 801222
Kansas City, MO  64180-1222

Please include the patient name and/or your account number to the memo portion of your check. If paying with credit card, please include the CVV and Expiration Date of your card on the bottom portion of the statement when you detach it and send it with your payment.

For additional questions, please call our billing department at (660) 665-7575.

Financing available; see if you prequalify

Accepted Insurance

Complete Family Medicine, a Service of Hannibal Regional, accepts a variety of insurance plans. If the insurance plan you have is not listed below, please contact our Patient Access representative. Alternative payment options are available.

We are committed to do our best to ensure patients can experience excellent services available through Complete Family Medicine and the Hannibal Regional Healthcare System. For more information, call (660) 665-7575.


  • Cigna
  • Coventry/Aetna
  • Current Health Solutions
  • United Healthcare
  • PHCS (Multiplan)
  • Blue Cross
  • Healthy Alliance

Medicaid HMO

  • Healthy Blue Missouri Medicaid HMO
  • Home State Missouri Medicaid HMO
  • UHC Missouri Medicaid Missouri Medicaid HMO

Medicare Advantages

  • Aetna Medicare Advantage
  • Health Alliance Medicare Advantage
  • UHC Missouri Medicaid Missouri Medicaid HMO

Collections Practice

In the event that a patient or guarantor does not pay for services within 120 days after insurance processes the claim (or the date of service if no insurance), Complete Family Medicine will turn over the statement amount to Wakefield and Associates, a collections agency. Complete Family Medicine will attempt to send four statements to the address listed on file for the patient as well as attempt a final phone call to the patient or guarantor. If you have any questions regarding this practice, you can reach out to us at 660-665-7575 and ask for our Billing Office.